Welcome to Rasmussen Products Customer Support

Search Our Knowledge Base

RasBox Knowledge Base contains:  Trouble Shooting Information FAQ’s Instructions Product Manuals Brochures Etc. RasBox is your one-stop source for information.

VIDEO: How to Use RasBox Knowledge Base

Helpful Links

• Troubleshooting and Knowledge Base (FAQs)
• Blog/Newsletter Archive
• Brochures
• Prices
• Find a Dealer

• Logs Instructions
• Log Set Sizing

• Solaire Instructions
• Solaire Built-in Dimensions

 Photos

• Photos/Video Repository (rasmussen.smugmug.com)
• Photos – Logs
• Photos – ALTERNA
• Photos- Solaire

Videos

• Rasmussen Gas Logs YouTube Channel
• Rasmussen Alterna Gas Logs YouTube Channel
• Solaire Infrared Grills YouTube Channel

Misc. Links

Trade Organizations

• American Society of Gas Engineers
• Air-Conditioning, Heating, and Refrigeration Institute
• Hearth, Patio & Barbecue Association
• National Chimney Sweep Guild
• National Propane Gas Association
• Vent-free Gas Products Alliance

Community and Service Organizations in which we participate and support:

• The Salvation Army
•  Rotary International

Not finding what you need? Please contact us directly.