Welcome to Rasmussen Products Customer Support

Helpful Links

• Troubleshooting and Knowledge Base (FAQs)
• Blog/Newsletter Archive
• Brochures
• Find a Dealer
• Pricing

• Product Registration Form
• Warranty / Service Request Form

• Logs Instructions
• Log Set Sizing

• Solaire Instructions
• Solaire Built-in Dimensions

Photos

• Photos/Video Repository (rasmussen.smugmug.com)
• Photos – Logs
• Photos – ALTERNA
• Photos- Solaire

Videos

• Rasmussen Gas Logs YouTube Channel
• Rasmussen Alterna Gas Logs YouTube Channel
• Solaire Infrared Grills YouTube Channel
• Additional Videos

Misc. Links

Trade Organizations

• American Society of Gas Engineers
• Air-Conditioning, Heating, and Refrigeration Institute
• Hearth, Patio & Barbecue Association
• National Chimney Sweep Guild
• National Propane Gas Association
• Vent-free Gas Products Alliance

Community and Service Organizations in which we participate and support:

• The Salvation Army
•  Rotary International

Not finding what you need? Please contact us directly.